HELP CENTER
Payments
WHAT PAYMENT OPTIONS DOES BELOVECRAFT OFFER FOR PURCHASE?
Belovecraft offers you the following payment methods, choose the one that best suits your needs and start changing your life through sport.
1) Credit/Debit Card Payments (VISA, MasterCard and American Express)
2) PAYPAL. Pay with your credit and/or debit cards through your account.
Remember that your payment line is valid for 3 days from the date of creation. We suggest you make your payment as soon as possible, to avoid any inconvenience with your order. Without this payment confirmation, Belovecraft will not be able to ship your order.
Once we process your payment we will notify you via email. In case you do not receive this confirmation, we suggest:
- Check your SPAM tray to ensure that notifications about your order have not been received there. Look for the sender info@belovecraft.com
- Review your banking transactions to verify if the payment was actually made, or if there was any problem with your card (security rejections, insufficient funds).
Order Tracking
HOW CAN I TRACK THE DELIVERY OF MY ORDER? Remember that you can track your order:
1) By email , Belovecraft USA will always keep you informed about any updates on the status of your order, so we invite you to continually check your inbox or SPAM. Try searching our notifications by sender: info@belovecraft.com
2) Through our " Order Tracking " section with your order number (alphanumeric code that starts with L) and the email address registered with your purchase.
3) Log in to My Account > Order History > Orders, Select and click on the order number for which you wish to obtain an update > View Details.
Remember that you will have to wait for our warehouse to prepare your order to be able to view the shipping guide and validate the status of your delivery on the site of our logistics partners.
If your order has more than 1 item, the products may be shipped separately and you will receive a tracking number for each shipment.
CONTACT US
Service available
Mon - Fri : 9:00 AM to 9:00 PM and
Sat - Sun : 10:00 AM to 6:00 PM